Frequently Asked Questions
Everything you need to know about shopping with Lorena Boutique California.
What is the standard shipping time for orders within California and the US?
We offer expedited processing for all orders. Standard shipping within California typically takes 2-3 business days, while domestic orders across the US arrive within 5-7 business days.
What is your return and exchange policy?
We want you to love your style. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or store credit.
How do I know which size will fit me best?
Each product page features a detailed size guide. Since we curate various designer labels, we recommend checking the specific measurements provided or contacting our style consultants for personalized advice.
Are the materials used in your clothing sustainable?
Lorena Boutique California is committed to quality. We prioritize high-grade fabrics like organic cotton, linen, and recycled blends to ensure durability and a premium feel.
Do you offer international shipping?
Currently, we ship exclusively within the United States and Canada. We are working on expanding our reach to fashion lovers worldwide in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna for a seamless shopping experience.